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Have you got a question, hun?

We are here for you! 

To make your life easier, we have answered the most common questions asked during the purchase process.

Hope it will be helpful for you all. If you have any other question, please click here to contact our 24/7 customer service team. 

We are completely concerned about our customer’s safety. There are absolutely no harmful ingredients or parabens in our formula, and all of our products are cruelty free.

If you having problems affecting your eyes, such as recently surgeries, infection, eye styes. We highly recommend you to consult a doctor before applying any type of cosmetic around your eyes.

We use only FDA approved cosmetic ingredients in our eyeliner. Check out below the breakdown of all ingredients consisted in our the eyeliner: 

Iron oxides – Styrene – Propylene Glycol – Ethylhexylglycerin – Phenoxyethanol – CI 77266 – Ultramarine.

We selected a range of 12 amazing lash styles to choose from, giving you an opportunity to find the ideal magnetic lash for you eye shape. 

No at all. Do not even worry about that. You will be applying our eyeliner the same way as you normally apply any other type of eyeliner ( on your upper eyelid). Do not apply magnetic eyeliner on your lashes, it is not a mascara. 

It’s easy peasy hun, check out our step by step on how to remove and clean your lashes properly. 

No, you can not swim or even take a shower with your lashes, but the X.O. Magnetic Eyeliner is waterproof & smudge-proof. 

Please click here and check our Returns & Exchange policy. 

X.O. Lashes are reusable more than 30 times if you follow these simple steps here. 

If you have changed your mind or if you made a mistake and would like to change your order, please contact our customers support here within an hour after you made a purchase on our website. 

You can send a message to our customer service here. Our aim is to reply all the customers service enquiries within 24 hours or less. 

No. Do not wear any type of metal/magnets or even makeup during an MRI. It can cause serious damage to your skin.

It is not mandatory but we truly recommend the use of the X.O. Lash Curler + Mascara in order to make your natural lashes more blended in with the X.O. magnetic lashes. 

We do not recommend to apply mascara to your magnetic lashes as this can be difficult to remove and it may make your lashes look a bit clumpy.  

It is not mandatory but we truly recommend the use of the X.O. Lash Curler + Mascara in order to make your natural lashes more blended in with the X.O. lashes. 

We do not recommend to apply mascara to your magnetic lashes as this can be difficult to remove and it may make your lashes look a bit clumpy.